ShareFile®

I’m not sure if the bug fixes 1 day ago trashed this app but if it’s always operated as bad as this new download does, I can’t imagine anyone finding it useful. Documents can’t be found after downloading. Documents can’t be turned landscape to view. Documents have a navigation bar that will not go away so only 2/3rds of the portrait screen are available to view a document. Naturally zooming in on a document means you can see about 5 words per line. I clicked on something in the upper right corner of the document list screen and white dots appeared across the top of the screen that seemingly allowed for selection of documents and folders but then the dots wouldn’t go away nor could I see what the actions for the dots actually were. I ended up having to close the app just to get off that screen. Next step: uninstall…

My only complaint is when I minimize the app to briefly view a browser, word doc, etc. then go back to the Citrix app, it has to go back to the login screen. I don’t see why it cannot just go back and forth. I use this app for teaching courses and I have to go back and forth between the material and word documents when I write exams or prepare notes for class. It’s cumbersome when you only need to go to another app for 10 seconds and it takes an extra 15-20 seconds each time. That doesn’t sound like a long time, until you have to switch back and forth upwards of 100 times. It just becomes agitating and wastes a fair bit of time cumulatively. Fix that and this is a 5 star app

We’ve been using the Sharefile Feedback and Approvals workflow for a long time for document control. Now I don’t have access to that anymore. I can still do this from the mobile site but that doesn’t provide any incentive to use the mobile app. I know the entire structure for Sharefile is changing, but it’s not clear to me if my current plan is still going to work going forward. I’ve called into support a couple of times to sort it out, but I’m still not clear. If I have the feedback and approvals functionality on the website, why don’t I have it in the app?