App Profile: ERG Pro 2020

Gman2u

Rating: 1/5

Nothing like rolling into a scene as a medic, first on scene, with an overturned tanker at 2AM on the interstate and loading your iPhone ERG to find out it won't load and then digging out a hard copy to read by flashlight while the tanker cab is engulfed by fire. This app is made for emergencies and it should never fail!!!! Thankfully the tanker was transporting a non-lethal substance and all involved were ok, thanks to a hard copy, that allowed myself and additional crew to rescue the injured and avoid decon. EMS rarely need this but when we do it's life or death!!! When I pay for a program out of pocket for my job I expect it to work and lives could have been lost. Thankfully none were that day....fix it!!!!

Jon in RI

Rating: 5/5

I had the same crashing problem after the latest update, contacted support (through the link on this page, which worked), and they provided a very simple procedure to fix it (which is also posted here). Delete app, reboot device, reinstall app. Works fine after that. They claim its an Apple issue, not their own. Support was very understanding and extremely helpful. This is a great app that has come in very handy a number of times. I'm glad it was an easy fix, and I'm looking forward to continuing to make good use of it down the road.

EMT72

Rating: 3/5

If you are going to reference another guide or table within a guide, you should be able to click on that reference link and have it take you directly there. What caused it to get 3 stars though is the list of contact numbers... Those are a GREAT resource, but I should be able to click on them and have my phone ask me if I want to call that number! Not have to try and memorize it or write down and then call. If you can do this (preferably both) it will get 5 stars.