eHub

Howdy! If you're a security guard and can't clock in, here's what I do: 1. Open app for the 1st time, log in, minimize (swipe up on iPhone and open a different app or browser, while eHub is still open.) For me, when I open the app, the paychecks and tax forms are missing. 2. Leave the app running in the background for at least 30 seconds. 3. Swipe up, go back to eHub. By now, more features should have loaded in: tax forms and paychecks, in my case. 4. Minimize again. Another 30 seconds running in the background. 5. Check again. In my case, this loads the past few shifts on TeamTime and sometimes the clock. 6. If everything's loaded except for the buttons to clock in and out, swipe up again. Close the app fully and restart it immediately (without switching to any other app in between.) 7. You'll know if you've done this correctly when the tax forms or paychecks load on their own. Minimize again. 8. After 30 seconds, go back to eHub. This should make the buttons to clock in and out load in, but the clock will be stuck at whatever time it was when that loaded in. Don't be afraid to clock in: it'll still show up as the proper time. I do this about 20 minutes before I actually have to clock in, but that's just because I get there early. Hope this helps!

I work for Allied Universal Security. I have the following request of the development team. 1. Dark mode is needed. Lots of guards have over night shifts and We would like to better interact with the app at night. 2. Documents arrows need to be changed at the top to another color other than white. More than one training team member has had trouble with this. 3. Ability to clock on and off shift doesn’t work. Here in New Orleans we have been calling on the phones which doesn’t have the added gps signal to ensure workers/ guards are where they are supposed to be. This has led to people calling in from home and collecting a check for doing nothing. This needs to be fixed. 4. Calendar needs more view modes. This is more a request but if we can read out and print out our schedule then we can better do our jobs. Not all of us have access to a desk top or lab top computer to go on. Some of us just have this app and a phone.

Honestly this is such a well designed app. Easy to follow, essential information, and not bulky. Straight to the point. My only reason for a 4 star rating is because the calendar does not allow you to go back and look at your prior schedule. So if you don’t have set days or need to look if your overtime was put in- you’re stuck going off of hope and memory. If they would let you look back it would be perfect !!