App Profile: Affidian Credit Union

Ron Brightwell

Rating: 5/5

App is continually improving and does what it’s suppose to. It appears to be regularly monitored by their IT. Phone receptionists are quickly available, trained and highly knowledgeable. Stringent security measures can be VERY irritating, but they have saved me in the past from attempted hacks directly into my account. I suppose I could complain about their branches being so far from my house, but their photo deposits and access to affiliated sister Credit Unions make such a trip extremely rare.

bdolfin22

Rating: 4/5

I use this app daily, logging in has been super quick. I’ve been having a few problems this last week since it was updated. App doesn’t keep my Face ID login and I constantly have to type in user ID and PW. I have always enjoyed the simplicity of it just a bit of a drag recently with those little issues of logging in. I would LOVE to see the transactions listed in the checking a bit smaller and much more compact. The font seems a bit larger or even provide an option on viewing preferences since many may struggle to see smaller fonts. I would just like to see more transactions on my screen and maybe reduce it to one line each. There’s a lot of info per transaction, it’s just be nice to collapse or expand if you wanted to see more. I check my account pretty much a hundred times a day so I notice every little hang-up! I really to love this app!

TDOTWESTCO

Rating: 2/5

It’s safe to say I woke up extremely disappointed at the forced app update on my phone this morning. My dad retired with the DPD after decades of service and passed away last year. The main reason I have stayed with this credit union, other than good service, is its open support for the police and the pride I got representing them. It seems that era is over. Is it also safe to assume that you’ll be removing the badge from our cards issued in the future? Because at that point, this is just another credit union and I no longer see a reason in being a member at an organization that has always been inconvenient to visit in the first place. I will always remember RMLEFCU and a big thanks to those who were involved in the OG company. 🫡