App Profile: LA Fitness Mobile

willmass_______

Rating: 2/5

The previous version of this app worked fine. I only use it to look up class schedules and check in. Class schedule is fine, kind of annoying that I can’t set a default so it knows automatically where I want to look up but it’s a non issue really, maybe something that can be added in the future. My biggest issue is checking in and locations. First off, why do I need to be within 500 feet of the gym to open my membership card on my phone? Why does LA fitness want to know our location so bad that it restricts its clientele this way? Not to mention it takes a good 10-15 seconds to open up the membership card because the app has to figure out where you are and make sure it’s ok to open the membership card. Basically I have to get permission every time I go to the gym. Before it would just open up, no issue. Others might not find it annoying but something small like that just sinks the quality of life of the app into the gutter for a person like me who just wants to check in and go.

Lily3128

Rating: 5/5

Get a good lift in with a consistent schedule, nothing seems to change up around here, and everyone is welcoming/helpful. Never have had a problem—and when I have—it was resolved almost immediately. Appreciate yall 🙌.

keepondiggin

Rating: 1/5

The fact that you force us to use an app is absolutely unacceptable. I know this sounds crazy, but 1) not everyone has a smartphone and 2) not everyone wants to carry their phone around the gym with them and 3) we already pay for membership. You don’t need to make money off our data too