App Profile: Field Service Assistant

Android / Games / Puzzles
Field Service Assistant
Installs:
Rating:
4.70
Total Reviews:
6.31k
Top Countries:
US, IT, BR
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Field Service Assistant
Rojasaleli
Rating: 5/5
I have been using FieldService for 5 years. Today was the first time I watched the entire video. I like that you can figure out how to use the app without instructions but of course I did learn something by watching the entire video. I like the map feature and the newly added appointment feature is great because now I don’t have to write down on paper who I want to visit. I wish there were more features in the search for example search by name. I’m aware it has a sort by name but I would like to be able to search by name. I have moved a couple of times and would like to keep some old contacts. It’s hard to search over several names. Is there a way to keep some contacts in a separate group? For example I keep some names because I want to able to call them by their first name but they are not necessarily my RV’s. I just realized that I have been typing in the street name on the field that reads street but if you write the number and street on the first field you will have the option of sorting by street. Don’t know what the street field is for? Its easy to use I have not lost any contacts I back it up once in a while.
OneDecolady
Rating: 5/5
I have been using this app for over 2 yrs and LOVE IT!!! The downloadable Offers entered along with my placements being entered in the RV section is EXCELLENT! I have the app loaded on my iPhone and iPad. The problem I need help with is when I updated to iOS 11 all my contacts & time were deleted in the app in my iPhone. (I have not updated my iPad so they are still there) Unfortunately I had not backed up and that’s my fault. The folder of my Return Visits is still in the contacts section of my phone but there is not an option in my app to Restore Deleted Contacts on my iPhone like on my iPad. The other problem I’ve been wanting help with is on my iPad the automatic entry of placements and video is not consistent. Sometimes it even drops what has been entered. I have not been using the app on my iPad other than to look at RVs for this reason. Can you help me solve these problems? Also if there is a way to have both devices sync the placements & time can you tell me how? I LOVE this app and have gotten many of my Pioneer partners to use it!! Thank you in advance for help with my few problems!!
Zrafffi
Rating: 5/5
While there are no doubt other good service apps out there, I have enjoyed using this one since 2013. It is simple and easy to use. I can easily send a report each month without having to add everything myself. It keeps track of everything for me including for previous years.
One thing that I’m not sure why it happens is some of the months will show up twice when I’m looking at my yearly report although it will generally show zero activity when it shows the month the second time...the first will show my activity for the month... although, this does mess up the averages per month since considering more than 12 months total. I just deal with it.
Otherwise I’ve really not had much reason to change to a different service app... but if that problem could be fixed it would be much appreciated.
About Field Service Assistant
Field Service Assistant is a contact management program for Jehovah's Witnesses. It manages calls, placements, and calculates volunteered time.
Features Include:
• Start/Stop timer.
• Sort by Street, Name, Date, City, Zip, Day, Offer
• Custom field support (LDC time, miles, …)
• Manage and categorize up to 12 offers
• Autofill values in time entry screen
• Multiple user support
• Email reports to three addresses
• Text message reports
• WhatsApp and Hourglass support
• Daily time log, monthly and yearly time totals
• Synchronize contacts to host computer
• Map calls
• Get directions
• Create and manage notes
• Set monthly and yearly goals
• Custom definition of *any* column
• Send and Receive contacts.
• Settings->FieldService for monthly report settings
• Settings->FieldService to set appearance/theme
• GPS solution for areas without street addresses
• Email backups
• Email backups to other devices to sync calls
• Locally stored backups
• Detailed and simplified report view
• Schedule appointments
Please visit www.fieldServiceAssistant.com for detailed instructions.
**** Important ****
Some reviews have claimed some features are missing such as adding an extra field for LDC hours or assigning a call as a study. These features are actually present. Unfortunately, there is no way to respond to reviews to be of proper assistance. Please visit www.fieldserviceassistant.com to learn how all of the features work. Thanks!
P343X22
Features Include:
• Start/Stop timer.
• Sort by Street, Name, Date, City, Zip, Day, Offer
• Custom field support (LDC time, miles, …)
• Manage and categorize up to 12 offers
• Autofill values in time entry screen
• Multiple user support
• Email reports to three addresses
• Text message reports
• WhatsApp and Hourglass support
• Daily time log, monthly and yearly time totals
• Synchronize contacts to host computer
• Map calls
• Get directions
• Create and manage notes
• Set monthly and yearly goals
• Custom definition of *any* column
• Send and Receive contacts.
• Settings->FieldService for monthly report settings
• Settings->FieldService to set appearance/theme
• GPS solution for areas without street addresses
• Email backups
• Email backups to other devices to sync calls
• Locally stored backups
• Detailed and simplified report view
• Schedule appointments
Please visit www.fieldServiceAssistant.com for detailed instructions.
**** Important ****
Some reviews have claimed some features are missing such as adding an extra field for LDC hours or assigning a call as a study. These features are actually present. Unfortunately, there is no way to respond to reviews to be of proper assistance. Please visit www.fieldserviceassistant.com to learn how all of the features work. Thanks!
P343X22
File size: 10957824
Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKWLBLTLUMOMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTRAEUYVEVNEELVNIPYMT
Minimum OS version: 11.0
Release Date: 1244496303000
Published by Sarka Tyri Software LLC
Website url: http://www.fieldserviceassistant.com/
Publisher country: