SiriusXM: Music, Sports & News

I love sirius & 95% of time Dr radio, BUT, since you “improved “ the app I can’t easily find my preferred shows like I can with the presets in my car & how I used to be able to on my phone. Now it seems like I have to search for the number of the station that I want to listen to. At night I like to switch to different stations when I’m trying to fall asleep, I used to be able to go back-and-forth. Now there’s just no way to do that. I di like the timer feature and being able to rewind & go forward 10 seconds, & also easily go back a few shows, but can’t find specific past show like I want to. And, I’ve never been able to find where to view a schedule of upcoming shows. On the programs, they say that you can just go to Sirius radio and look up the schedule and find out what’s going to be on, but that is just not true. Also, within Dr radio shows they practically never spell the name of the doctor & they never spell the name of the medication’s AND in the beginning of the show, they waste time talking ad-nauseam (sp?) about why somebody became the kind of doctor they are and then you don’t get to the callers and then you don’t provide enough information about the topic during the show. I listen to Dr radio almost exclusively all the time But some of that shows waste a lot of time for the callers in terms of wasted conversation - some of the doctors are perfect because they get right to the callers. They get right to the information they don’t waste any time- I prefer that. Thank you for the opportunity to review.

I listen to SiriusXM XM quite often on my phone while I'm working around the house. The app hasn't ever been great, but since this somewhat recent facelift, it's been almost unuseable. The station I frequent is Radio classics. The shows they play are available to replay for a period of time, then they go away. When I choose the station (which is hard to find due to the horrible layout of the homescreen), it shows nothing at the bottom where the "on demand" shows normally are. To get around this, I have to rewind the station at least 2 shows back to prove to the app that this station DID IN FACT have some amount of shows before the one playing live. After all that, the shows appear, but that works only around 2/3 of the time, the other 1/3 times it never shows them. The next problem i've encountered (actually the most recent), is that the app will crash every 2 to 5 minutes. This will happen when my phone is locked in my pocket with the app playing like normal. I have not changed any settings, and I don't have any other apps running at the same time. There is no reason this app should be so hard to use! All you need to have is a list with all the channels shown, with a function to search for a station, and the stations sorted by category, and then a "favorites list" and that's it! The only reason we are still paying for this, are the music stations my mother enjoys in her car, and the fact that the "in-vehicle" experience is actually great! The app is really the only problem I have with Sirius XM.

I originally received Sirius free for 3 months with my vehicle purchase, it was okay but I didn't use it much because I already had my radio station in an app and listened to my content through other platforms and they were not on the app!!! I received a call from a customer service representative who was letting me know I could have 3 more months for only $2, ask me about content I liked, suggested some channels and such!!! Now this call came while I was in the car with two crying, fighting, singing kids that I had just picked up from daycare, so it was difficult to hear the lady and I was attempting to get her off the phone...I listened to about 2 episodes and a few kids songs before resorting back to the platforms I know and love...fast forward 3 months and I'm charged for the subscription that I didn't know I had to cancel, so I immediately open a chat to cancel and ask for a refund, they refuse to give me a refund stating that I had 7 days to cancel (3 mos ago) and since I had not canceled at that time their policy stated no refund!!! So now I've paid for another month (almost $30) for something I've not used in 2.5 months, will not be using in the next 30 days, but the "integrity" of this company is to keep someone's money for a product they don't want, didn't ask for and won't be using!!! BRAVO Sirius what a great business model you have!!!