My Human Design Chart — Sappio

I saw all my info when I had the free version. Then I bought the year subscription and everything is blank accept for my sun sign. I tried emailing them through their support email on the app 2 days ago and just now got a return email from Google saying it wasn’t able to deliver the message. I’m hoping by giving this one star review that it’ll put their butts in gear to resolve this issue or refund me my money.

The compatibility test in the app is such interesting part of application. It has helped me understand the dynamics of my relationships better and make more informed choices

I created an account on the website which works great! But on the app, I try to put my birth town and state, but it only does the town and US. There’s like 6 different towns with the same name in the US, (which is the case for many towns) so being able to put in the state matters! I tried to see if I can just log in with the account I have on the website, but that is not an option. I think you should definitely be able to do that on the app, so that would be a great improvement. No matter what I do, the app will not allow me to get my accurate chart, which is the entire point of the app. If these issues were fixed then I’d consider buying the subscription. But when I can’t even get an accurate chart, there’s no chance I’m doing that! Please fix these issues!