App Profile: Frankies Taxis..

Tiverton Parkway

Rating: 1/5

This company is a joke, and they are liars. Booked a taxi 3 hours in advance. Arrived at a train station 40 mins from home after a day of international travel, and they canceled the booking last minute with no phone call or any notification. Driver from the same company there said “don’t use the app, we don’t use the app”. It’s literally their own app. So I called the office and the rude person who answered said “I canceled your booking because I don’t have cars until midnight”. The app had said the car was available and reserved. Terrible business. Will not ever use them again. Least they could have done is call to say they weren’t sending someone.