App Profile: Palmtech Complete

ductdoctor83

Rating: 4/5

I have read some of these reviews which appeared to be early during the apps release. I have just recently downloaded it And for the most part completed my template to be ready for use when I get a home inspection. The software is not complicated. The whole process is very easy to learn from customizing your template to setting up everything as far as scheduling, setting up, emails, services, agreements, and so on. I have not used it out in the field yet but I am excited to do so once I do a few I will definitely write another updated review. The promo they’re running is great and the monthly price for everything is great. I’m not gonna say it’s flashy like some of the other competitors but looks like it will get the job done. Reports look like they are easy to read, navigate, and mobile friendly. I have done several mock inspections, and everything seems very responsive and easy to navigate. As with any new software update or design, there’s gonna be some issues, and I have seen some things that could be added, and hopefully will be added in the future. I think it has a lot of potential. If they can add a few more features in and possibly tweak some things I think this app will be even better. I don’t think it needs a whole lot of work but definitely some things I would love to see added in the very near future. I look forward to using it and once I do my first inspection with the software or a couple of inspections with the software, I will definitely write another review.

Ryerye413adrian

Rating: 1/5

This is the absolute worse software that I have ever used! Don’t waste your money on this piece of garbage. I have had issue from day 1 of using it and still continue to have issues to this very day. Very glitchy. Sometimes I can’t even get the app to open while on site. Things will uncheck themselves after I’ve edited them. The report doesn’t send to realtors sometimes. Color coding doesn’t work sometimes. No spell check or predictive text when you are writing a custom answer. I have spent many hours on phone calls with customer service and emails about this crappy software. Nothing has been fixed. I have spent so long talking to customer service that I was told that the owner of the company would call me. We made an appointment and then he blew me off and never called. Palmtech is going down the dumps. Horrible horrible horrible software! Stay away from this train wreck of a software!

Yota nut

Rating: 1/5

Was finally forced to “upgrade” to Palm-Tech complete. Its an awful app now. They talk about lifetime support but now its lifetime of the version not what you paid for. I should have known better when they forced my off the old version claiming they no linger supported it and didn’t promise lifetime support but only support for the system even after I showed them my original email comms with them. Well the new version is garbage. You cant get someone to call you back, been waiting over an hour and its a Wednesday. You cant upload the report to your computer to edit without sending it to the client. Its now the cheapest for a reason. Its not the best value its the lowest grade software available. Please avoid.