App Profile: On The Run STL Wash

Christina1832

Rating: 1/5

The wash club does not work. I paid for it, but the unlimited washes do not scan at the car wash kiosk. The app clearly shows the invoice for my wash club and I have been charged. But when I click on other features of the app it tells me to first purchase an unlimited membership. I emailed customer service and they have not returned it. Don’t buy the wash club, it’s not worth it if you have to deal with this terrible app.

bejzhd

Rating: 1/5

You cannot use your unlimited washes. They charge you once a month and when you finally get to use it, the kiosk says you have none to use and to purchase a wash. I would highly NOT RECOMMEND this car wash/app. BUYER BEWARE!!!! Canceled after months of issues with it not allowing me to use the unlimited package I paid for. Would give 0 stars if possible.

JMR1220

Rating: 1/5

I have an account but it says it can't find me using my phone number when trying to login. If I try creating a new account it says I already have one. Weird