Oman Taxi: Tasleem Taxi

Great way to get a low cost ride. Unfortunately foreign credit cards don’t work, so don’t waste time trying to register one. Just pay with cash.

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I’m updating my review and giving the app one star as a developer in instead of improving the app and ensuring compatibility with assistive technologies claims that the app does not have issues without knowledge or experience. I am an accessibility expert with over 14 years of experience, and yet this developer comes and say our app doesn’t have anything. I’m also an native screen reader user. The app falls short in several key areas, particularly in terms of accessibility and functionality. First, it lacks proper support for assistive technologies, making it difficult for users who rely on voiceover to use the app fully. Additionally, the waiting times for finding a driver are significantly longer compared to other similar apps. Payment options are another area of concern; the app defaults to cash payments, even when users attempt to add a credit card, which is inconvenient and frustrating. Furthermore, there is no feature allowing drivers or riders to upload their pictures, making it harder to identify the person you are meeting. Moreover, the app’s search function is unreliable, with many businesses not appearing in search results. This often forces users to request rides without a set destination, leading to longer and sometimes costlier routes, especially for those unfamiliar with the area, such as tourists. Overall, these issues hinder the app’s usability and efficiency, necessitating significant improvements to meet user needs and expectations.