PearlComm Fiber

Love having PearlComm internet, rarely have issues with it. The app, however, lacks in many areas. It does not always show all connected devices, there is no way to hide your internet password from guest that you allow on it and often the devices you have named lose the name and settings you have assigned when the app updates. There is also no way to block devices from getting onto your internet (pausing is useless once they turn off it on their end, they just turn it back on and reconnect)! The app needs an overhaul!

The only thing that concerns me is that not enough people know about PearlComm Fiber. For something that was expected to take much longer, PearlComm came through much sooner than expected. Fast, friendly, & efficient staff. From the operator to the linemen to the installer. I was able to see the entire process first hand, and I’m quietly impressed. Every part was explained along with a timeline for each phase. I was looking expectedly at 2-3 weeks. Given our new location, I understood. I’m a “glass half empty” so I took it 3 weeks out. We had FIBER in less than a week! The linemen showed up JUST BEFORE A STORM! I was sure I was getting a reschedule when they notified me that they would be early. And simply astonished when the installer did the same, and showed up earlier than his new appointment. Awesome. Completely Satisfied! 😎

What a great service. This is so nice to have internet access now. Super fast I can’t believe we actually have something like this in rural areas. This is a huge game changer for me. Thank you for the great service.