App Profile: Driver-X

Features include:

• Personalisation settings (e.g. language, color theme)
• Real-time Proof of Delivery scanning
• Full GPS tracking of driver location
• Postcode geofenced deliveries/collections
• Panic Alert notification in the event of a risk
• Scanning consignments on & off vehicles using own device
• No Contact Proof of delivery – signature capture
• Newsfeed with Important XDP Customer Communications
• Driven to follow instructions for Right First-Time deliveries
• Multiple image uploads
• Abandon Route facility
• Delivery address voice recording facility, (i.e capture of Ring Doorbell instructions)
• End of route instructions, (return to depot actions required)
• Anonymous consignee calling



Improvements over the previous application:
• Improved reporting data
• Improved customer experience
• Providing more transparency on the flow of consignments within the XDP network
• Ability to view the location of driver & status within route (i.e., on-time within ETA)
• Reduction in customer contact points
• Fewer claims queries
• Improved operational compliance