App Profile: Deskpro Horizon

Deskpro mobile app for iOS, have a fully-featured helpdesk at your fingertips to manage your tickets on the go. Deliver memorable customer experiences from your iPhone or iPad as quickly and efficiently as you can from desktop.

Get access to all the best helpdesk features directly from your mobile:
* Create new tickets
* Filter, sort, assign and update tickets
* Customize your view: display custom fields or labels
* Be able to respond quickly from wherever
* Attach files from your device
* Access advanced features like Problems and Incidents on the go
* View realtime alerts and notifications
* Search your tickets
* Reply to email, add notes, forward messages, chat conversations from your mobile

You must have an existing Deskpro helpdesk running the latest version for this app to work.