App Profile: Aroma Retail (Legacy)

Senior Jefe

Rating: 2/5

I would like to give this a couple of more stars but these two features lacking from the APP have me thinking I may return the unit. 1. The APP must show the current date and time of the unit. 2. The APP should also have a status indicator when program mode is active or in override status. My unit is installed in the attic and physically viewing the LCD screen requires a ladder.

3814620

Rating: 1/5

I purchased this scent diffuser for my small business and while I think the scents smell great and the actual diffuser works well (with a few design flaws that could be improved), the app is horrible. Multiple times, the app has “reset” the schedule that I have carefully created in the app, changing the days to different days of the week from what was originally selected. Occasionally it will also change the times and the diffusion percentage. Also, the estimate on amount of oil remaining is incredibly off (does not accurately track consumption all). If that was the only thing wrong I could still use the product, but the scheduling feature is why I am having the most difficulty deciding if I even want to keep this device. I have tried uninstalling and reinstalling the app, even got a new device thinking it may have been a hardware communication issue, but the problem remains. It is unfortunate that this seems to be an issue with most scent diffuser scheduling apps. If anyone knows of a better one please tell me. Extremely frustrating. The customer service has been great though, very responsive. There just does not seem to be any solution to the software problem.

sammac123321

Rating: 5/5

The app works wonderfully and used Wi-Fi rather than Bluetooth which is wonderful since I want to be able to control the devices where ever I am vs having to be next to the unit using Bluetooth since I have machines in multiple businesses. The app is reliable and easy to use.