App Profile: Moneyspire 2022

PDBreske

Rating: 2/5

I really want to like this, but it’s maddening how many times I have to “clear the cache” to get syncing to work correctly. Every other day (not an exaggeration), my wife and I are forced to clear cache on both of our phones to get the data synced correctly with the iMac. There appears to be no difference between this 2022 version and the 2021 version other than it’s “supposed” to sync with the 2022 desktop version.

Bookfran

Rating: 3/5

I have used Moneyspire since 2018. I am changing from one star to three star, only because I have gotten used to the interface. However, the app still makes me cry on a somewhat regular basis. Customer service is still slow or nonexistent. If you send them a message needing help, you might hear from them in a week. This is not acceptable. I sent a message today, because I was having trouble with syncing my devices. Fortunately, my husband found the issue, which was that I still had moneyspire 2021 on my phone, and 2022 on my laptop. Maybe y’all could have sent a reminder to grandma here, who is not fluent in technology, to change to 2022 on my phone? Next issue: reconciling. It has taken you four years to add the capability of adding a missing transaction during reconciling. Thank you for finally adding this. I used to have to back out of reconciling, add in the missing transactions, and then go back to reconciling. (And God forbid that the app should remember my start up transaction details when I come back to finish reconciling… No, I have to put them in every single time. Could you fix that?) I do appreciate the ability to enter receipts on the fly, and that my husband can do the same on his phone. So I’ll keep you another year. I’m old and don’t want to learn a new app.

LordRahl007

Rating: 4/5

Perfectly matches the desktop app. They can it a companion app and that’s exactly what it is. Don’t know why we have to download a new app for 2022 rather than update the existing app, but whatever it works. I do wish it would sync automatically every time rather than having to remember to manually sync, especially considering every once in a while for some reason it won’t let me log in unless I clear my cache, which clears any transactions I haven’t synced yet. If it would do that I’d give it 5 stars.