Chartnote: AI Medical Scribe

My medical documentation is done before I get off my shift and head home from the hospital!! I could not recommend this app and platform enough! It’s completely changed how I look at medicine and and my long-term outlook in this career. i’m not kidding when I say it has made me a better husband and parent because of 8+ hour more I get to spend with them each week. Thank you Chartnote!!!

The concept is a great idea. I like how it has the option of free text - allows for flexibility in an academic medicine setting. However, the transcription quality is extremely poor and frequently misses common words (for example, it cannot recognize the word "what's"). The transcription of medical words is decent at best, but even that is often incorrect (it could not recognize or learn TMP-SMX, etc). It’s frustrating not only because the frequency of errors, but because I cannot correct them as I speak. I have to turn the microphone off, wait for it to calibrate, then scroll to the part I want to edit. Additionally, the program has poor interfacing between the app and website—if you have been transcribing in the app, you cannot use the website or it will never allow you to use the app for that note again. Finally, I emailed customer support to ask for guidance on the software’s apparent inability to recognize common words, and they have not gotten back to me. Overall, I am disappointed in this service. It would be easier to accept if there weren’t better transcription alternatives, but I can literally rapidly mumble medical terms into ChatGPT with extremely high accuracy (obviously not HIPAA compliant though). With chartnote, it still fails when I speak slowly and over-enunciate, and I have no accent. Even siri is significantly more accurate unfortunately.

I am blown away by this dictation app! I downloaded it because dragon is windows based and I wanted an app centered around phone use . When they say AI they mean it , the best way to appreciate the wow effect of what this entails is to trial it out . I am still on a trial (planning to get the paid version ) and when I opened up new templates , all I was expecting was straight transcription of my spoken words . It takes the words and also organizes , restructures and documents them into complete sentences . One really just has to see by trying as it does no justice to explain over a review . Thank you makers for this app!! Every couple years I’ve searched for an app for just basic dictation and this one finally arrived far exceeding what I ever thought technology could come up with ! Seriously this has got to set the standard for other apps to come (which at the current rate won’t be a long time )…