Chetak

Updated chetak 3501 is good. I paid extra 7,500/- not for screen mirror. While mobile is lock, map not works, and documents uploaded multiple times even after it use mirroring technology to show the documents. We paid to get the service not to use mobile mirroring tech. Please update it as early as possible. Apart from this Chetak is for five stars.

I purchased a Chetak 3501 in November 2025 and paid extra for the full "Tech Pack" features. While the ride history and notifications worked intermittently for the first few days, the onboard Maps never functioned. The situation worsened after my first service—now, absolutely no smart features are working. When I raised this at the service center, I was told the "app does not work for iOS." This is completely unacceptable. If the software is not compatible with iPhones, why is the app listed on the App Store, why are updates being released, and—most importantly—why are customers being charged for a "Tech Pack" that doesn't support their devices? Furthermore, the WiFi implementation is poorly optimized. When the phone connects to the scooter's WiFi to sync data, it kills the mobile internet connection on my phone, making it impossible to use other navigation or music apps simultaneously. Bajaj needs to provide a clear fix for iOS users or stop marketing and charging for digital features that the service centers claim don't work. Highly disappointed with the post-service support and the state of the software.

I bought the TecPac back in November and honestly thought I had wasted that extra 5k. In the beginning, the app used to crash constantly on any trip over 2km, which made me seriously regret my purchase and wish I had bought an Ather instead. However, I’ve seen remarkable improvements over the last couple of days. The gaudy, oversized branding pages are thankfully gone, and while the connection can still be slightly spotty, it now successfully connects 95% of the time. That said, the scooter's infotainment system still has bugs. Sometimes my phone auto-connects to Bluetooth and WiFi in the background perfectly fine. But if the scooter display shows 'Bluetooth connected' when my phone actually isn't, getting them to pair from there becomes a complete lottery. This feels like an infotainment issue on the scooter itself rather than an app problem. Kudos to the developers for the recent app fixes. Please notify users when the scooter's infotainment software gets an update so I can finally take it in for servicing!