App Profile: MyMTN NG

Android / Games / Puzzles

myMTN NG

Installs:

Rating:

4.42

Total Reviews:

14.13k

Top Countries:

NG, US, GB

< $5k

/mo

80k

/mo

Reviews: What People Think About myMTN NG

Zee274

Rating: 1/5

I bought a data plan that requires transfer(digital bundle) since Thursday and I made the transfer and I’m yet to receive my data even as at now… This happens every time I purchase the data that I have to call the customer service and it takes hours before I eventually get the data This time is different I’ve purchased this data bundle I’ve made the transfer I didn’t get the data,I called the customer care they told me to wait for 24hrs I waited from 24 hours to more than 72 hours now I’ve not received the data And all they can tell me now is that the transaction wasn’t successful that I should visit my bank,even after sharing the receipt of the transaction with them they still insist on me visiting my bank…… My experience on this app hasn’t not been a pleasant one because if the customer service was good they would have detected immediately if the transaction was successful or not and not telling me to wait for hours only to end up telling me that the transaction wasn’t successful…….what if I needed to do something urgent with the data!!!! And I’ve very certain that I’m not the only one experiencing this issue…… Issues like this need immediate intervention please Thank you ❤️

VibesRepublik

Rating: 1/5

A friend used my app to access her sim and I logged her out few days after to use my number on this app, but when I put my number and receive OTP on my number , I still see her account when I log in with my details and I realized that my email has been linked to her account. I’ve called MTN customer support center more than 6 times in the last 2 days and they keep saying they can’t assist me because the app they need is down , went to the MTN walk-in center and it’s as if the whole city is there to fix one thing or the other. Because Nigeria is a corrupt nation the people in charge don’t care how much this telecommunication companies mess up and get away with it, upon making Billions in Nigeria.. MTN is still unable to assist customers Online or provide adequate infrastructure to resolve customer issues, WoW!!!! Dear MTN please Fix this App, it’s beginning to look like a scam in the open!!!! Anyone who still wants to use this App should take my advice and let it be or rather switch to the next available service… This is the worst app I’ve ever installed on my phone and I wonder why MTN is still running on version 1.4 upon making Billions of Dollars in Africa??? MTN WHY?

Seer abbaty

Rating: 1/5

Hello Please I have big issue which can seriously lead me to stop using your network, I’m using my mtn sim card for the past 15 years but recently the sim card got lost and i went straight to one of your branches in Kano state to swap the sim back, they did everything and gave me new sim card but when I reached house insert it the sim was unable to show network, immediately I go back to them in fact I even went to Kano head office but they’re telling me that is someone picture not mine in the profile, but the details, name, date of birth and everything is mine, it’s just the picture which I don’t know how, because I did the sim registration my self, I linked my NIN to it, and even my BVN is linked to that number. So please Kindly help me out, I can’t take it anymore, this is serious please.

About myMTN NG

Welcome to a uniquely delightful App experience with myMTN NG!

The newly upgraded myMTN NG is a user-friendly App that gives MTN Nigeria Customers and non-Customers access to a rich bouquet of MTN Products & Services.
myMTN NG further reaffirms MTN Nigeria’s commitment to delivering bespoke services, tailored to suit the lifestyle of customers, and with an in-built commerce engine for a much-improved shopping/buying experience, giving users full control and access to everything they need, everywhere they go.

What’s more? MTNN users have unlimited FREE access to the App (no data charges required while using the App).

The App is a one-stop-shop for all MTN services, with rich features ranging from trending gist, sports, entertainment, news, and more.
Don’t forget to rate your experience, this will go a long way in helping us explore new frontiers as we continue to enhance and build the best self-service App just for you.

Key features

1. Login with your social media accounts or MTN number.

This new feature offers users multiple ways to login - through Google, Apple, Facebook, or a valid MTN number, offering more than one way to stay connected wherever they go.

2. Buy or borrow airtime & data bundles.

Buying or borrowing airtime and data bundles just got easier, safer, and faster on the new myMTN NG App, giving users the chance to stay ahead while on the go.

3. Get detailed account balances in real-time

Gives users the freedom to manage, update, and get detailed account balances at any time.

4. Unlock personalized offers & exclusive deals

MyMTN NG users can get more for less by unlocking personalized offers and exclusive deals.

5. Save & manage payment cards

Users can now save and manage their payment cards to enjoy a hassle-free payment experience, no need to enter your card details every other time.

6. Access lifestyle features – News, Sports & Entertainment

Take the front seat and catch all the latest Gist, trends, news, sports, movies, and more as e dey hot on myMTN NG.

File size: 113378304

Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBHBBBYBEBMBRBGCLCOCRHRCYCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMTMXNLNZNGNOOMPKPAPEPHPLPTQAROSARSSGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYAFGEIQLYMAMZMMYEBJBFCMCGCIJOLAMLSNTZUGZMZW

Minimum OS version: 14.0

Release Date: 1634626800000

Published by MTN Nigeria

Website url: https://www.mtn.ng/

Publisher country: South Africa

App Profile: MyMTN NG

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