Total Adblock - Ad Blocker

When I signed up for a promo offer, Adblock tricked me to sign up for 2. Adblock doesn’t have options to delete payment methods. I called my credit card company regarding suspicious charges. The representative stated, the transaction was declined for security reasons. AdBlock was reported for suspicious activity and charges. The gift card I used for $1.99 does not have security, and though Adblock shows guaranteed refund, the tab for refunds doesn’t function to enable a refund. I was lucky it was only $1.99. The subscription is not listed on any account such as Apple, Google, or PayPal. I did log in with my google account, which prompted me to enter an email address and password, so it’s separate. That means it’s not necessary for Adblock to follow security guidelines that Google, Apple, and PayPal require. It’s necessary to log into their website to view or make changes to an account. Once again it’s not possible to delete payment methods. You can cancel a subscription without a refund, and it’s possible to delete the account without removing payment methods. I’ll have to wait to check if it will charge my gift card after I canceled. I did receive a confirmation email that I canceled.

I purchased this software tool back in the summer of last year around about July and I really liked it and thought that it made a huge difference and helped my webpages to load faster. I appreciate the huge 80% discount that I received to try the product initially the first time and to receive it again to return. My only suggestion would be to have one pop up that includes all service offerings instead of having them separate for users to click through because it will come off as the business trying to get more money out of the customer and that Is the easiest way I believe these days to lose the customer all together. I always say if you get one your in the running for potential long-term commitment if you do a great job with getting the customer to understand the initial offering, how to use it properly and how they can monitor and witness tracked changes of their systems or personal development over a span of time.

I have tried to get my money back only to be given the run around. They tried talking me into keeping it. I told the rep I don’t want it and she became rude and told me I had to keep it for a month. I replied that I didn’t want it for not even a day. She told me she was sending me a form to fill out to my email. Never received. I sent 4 emails stating I didn’t want it and received only one reply to go to the App Store and fill it out. Since I couldn’t get assistance I went to the app and tried to fill out my request and couldn’t find where I could get my refund. Frustrated I tried again to get hep to no avail. They charged me 2 charges one for $39 and one for $29. They actually stole my money. I went on Facebook and let everyone know how I was treat and lied to. Next I’m going to the Bstter Businesd Bureau the BBB to complain and not stopping there. Frank Olivencia