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I’ve had these cameras for years. Bought 2 initially and added over the years because they worked so well and was easy to use. Today, i tried to view past videos from today and the app is telling me i have to subscribe to watch videos. When i try to sign into my account, it tells me incorrect email or password. I submit my email to get the link to reset my password…and i never get the link. I’ve invested it these cameras expecting them to work as they have in the past. This is wrong!!!

It’s was pretty nice in the beginning. Now image is blurry even in HD (new and older cameras), super delayed, can’t swipe to next video while in full screen, gives too much control to and account it is shared with, and can’t reject access to an account that it is shared with when access is no longer needed. I had a shared account spy on me for 15 minutes listening to a conversation they had no business listening too and it doesn’t record when someone is watching live. You can select to record while live but if a nosey shared account is watching and they don’t record then it is just a large gap of missed data and proof if it was needed in a dangerous situation. Had I known this I would have never shared cameras to my home and just watch my own house when I’m away. This is a major security issue. Their main concern for security the main account being logged in on different devises, which is a ridiculous annoyance constantly being logged out from phone to tablet like passwords don’t exist. The whole reason for passwords. Figure out how to let us kick people off like Ring does! That’s common sense! And for goodness sake fix the landscape swiping. I’ve contacted their garbage support so many times about this.

This app is half a camera function and monitoring app and half spyware. They collect your browsing history and other information and share it and sell it. Such companies are spineless. Many companied day that it is to provide advertising that is relative to you, well, I don’t want their junk ads. I NEVER click on ads. Simply because I don’t support shameless companies who do not respect people’s privacy. Specially of those who pay for their service. It makes it a lot more lousy that people pay them for a subscription and they still sale and share their personal information. How lousy is that. Please people, use a VPN and a browser that has private browsing, ads blocking, fingerprinting blocker, and so on. They got their spying down to an art, but their app is lousy in functions. I needed to create two accounts to install the app in my phone and iPad. The app video playback is really bad. Good luck rewinding the video to lock at it again. It goes to the beginning of the video and then fast forwards really fast. WTH! No iPad app.