App Profile: My Olive

Rhosyk

Rating: 2/5

The app had been working perfectly since I received my Olives, today was different. I could not get the app to work on my iPhone or iPad. I deleted app three times on each of them and still could not get it to work. Every time I connected olives to Bluetooth and then added app to Bluetooth I got the log in screen, I entered my details and then app just sat at first screen not doing anything, when I looked back at Bluetooth settings the app was not connected, if I connected it again the app went back to log in screen and I went through the same thing, just the first screen. I’m disappointed that this is happening because it worked very well before.

BN2574

Rating: 2/5

Update about a week ago, seems to be bad. It updates and shows the new version. Then next time I log in it tells me I need to update again. This has happened every day. Also it show one of ears is not working but I can tell it is. Please fix the update process and be sure it is working. Using iPhone 14 max with current version of IOS.

AJoW123

Rating: 2/5

I can’t get signed in to be able to adjust my sound settings because every time I try, the app crashes. I have deleted and reinstalled, made sure my phone has more than enough room available to run the app, etc. I don’t need games in the app, but I don’t think it’s asking too much for the app to be functional so I can control my hearing devices.