App Profile: Talkdesk Phone
Android / Games / Puzzles
Talkdesk Phone
Installs:
Rating:
4.43
Total Reviews:
7
Top Countries:
PT, DK, HU
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Talkdesk Phone
Kpierson57
Rating: 5/5
Works on my CarPlay too.
The Armchair Guru
Rating: 1/5
This app barely works when it works at all. I can’t receive calls. Often times it will ring once or not at all, then tell me I missed a call. Missed calls also don’t do into the recent call list or the call history in the desktop version.
We switched to Talkdesk about a year ago and besides the CX features, it has been a huge step backwards for us. They keep promising additional features are coming but we have seen little that would move Talkdesk Phone in the direction of becoming a competitive PBX solution.
I had misgivings from the very beginning and I heartily wish I had pushed harder for the company to not adopt Talkdesk Phone as we gave up a lot and now have to live with an inferior product.
About Talkdesk Phone
Talkdesk Phone is a cloud business phone system natively built on a leading cloud contact center platform, reducing costs, unifying technologies and increasing business agility across the entire organization.
Empower knowledgeable workers that are on the go with superior and secure call handling, including call controls, call history and user settings such as do not disturb.
Download Talkdesk Phone to communicate internally, receive incoming calls or place outbound calls to anyone while working on-the-go.
FEATURES:
Personal User features:
• Make and receive calls
• Access to recent calls & click to call
• Search and click to call to other Talkdesk Phone users
• Speaker, bluetooth, mute, hold, and a keypad
• Access to personal voicemail box
• Do Not Disturb
• Selection of outbound caller id
• Call forward unconditional
• Multi-language support for user announcements
• Emergency 911 and 988 calls to a generic sorting center (costs may apply)
• Support for 112 and 999 emergency calls
• Report a problem option
Integration with user’s mobile device
• Missed call notifications
• Ability to present the name of the personal contacts when receiving and making calls inside the application
NOTE:
• To be able to access this application, you need to have a Talkdesk Phone license and credentials.
Empower knowledgeable workers that are on the go with superior and secure call handling, including call controls, call history and user settings such as do not disturb.
Download Talkdesk Phone to communicate internally, receive incoming calls or place outbound calls to anyone while working on-the-go.
FEATURES:
Personal User features:
• Make and receive calls
• Access to recent calls & click to call
• Search and click to call to other Talkdesk Phone users
• Speaker, bluetooth, mute, hold, and a keypad
• Access to personal voicemail box
• Do Not Disturb
• Selection of outbound caller id
• Call forward unconditional
• Multi-language support for user announcements
• Emergency 911 and 988 calls to a generic sorting center (costs may apply)
• Support for 112 and 999 emergency calls
• Report a problem option
Integration with user’s mobile device
• Missed call notifications
• Ability to present the name of the personal contacts when receiving and making calls inside the application
NOTE:
• To be able to access this application, you need to have a Talkdesk Phone license and credentials.
File size: 45335552
Launched countries: USCA
Minimum OS version: 14.0
Release Date: 1682492400000
Published by Talkdesk, Inc.
Website url: https://www.talkdesk.com/cloud-contact-center/employee-collaboration/business-phone-system/
Publisher country: US
