Sarwa - ثروة

I have been using this app for a very long time now. The UI is great in terms of looks. But very buggy in many cases. When you go to certain pages, the stock price changes, the profit/loss value doesn’t unless you go back and come back to the page again. Sometimes watchlists or other pages get stuck at the spinning wheel requiring you to quit and reload the app. All the transactions you do, there’s no way to properly calculate profits/loss over multiple transactions in certain time frame. It’s hard to even know if one sale brought how much profit after selling the stocks. The total profit value they show is always over the lifetime. The deposits number also isn’t accurate in a sense that it doesn’t show relevant number to the current portfolio in most cases. You can’t change the default values they show in the main page, I.e. between all time value, value including cash/investments and profit/losses etc. These have been there for a very long time and I really thought these would get fixed fairly quickly. The UI and email/push alerts(news) is a great feature though. I’ve been using it on iPhone 16 pro max and 17 pro max over 5G and high speed WiFi.

This app’s navigation is a labyrinth. I spent a solid 15 minutes yesterday trying to find my transaction history for tax purposes. You would think it would be under "My Account" or "Portfolio," right? Wrong. It's hidden under a sub-menu called "Activity," which is itself located inside a section called "Transfers & Funding." Why would my trade history be under a menu for moving money? It makes absolutely no sense. There's no persistent navigation bar, so every time you go down a wrong path, you have to tap the back button multiple times to start over. It feels like the developers have intentionally made it difficult to review your own activity. This isn't a simple inconvenience; it’s a critical usability failure that makes basic account management a total nightmare.

In the time when customer service is abysmal everywhere, Sarwa and it’s customer service are a shiny gem. I’ve recently started investing and had few issues ( less issues and more me being un-informed ) and the lady on the WhatsApp by the name of Sarah was extremely helpful and patient with me. I can’t recommend them more and be sure, let them take your money and they’ll do an amazing job. Keep up the good work folks