App Profile: Premium Home Service

Benz-ion

Rating: 5/5

property managers such as myself have the responsibility of calling out different contractors and companies to fix things all the time. Looking to not get scammed I’ll call out a company write down there quote and call out a second one to see if the first one was fair. All of this searching and calling changed once I found this app, tech comes out sends me a quote a quarter the price of the last company and has it fixed that same day. Since then I’ve used PHS 17 times for plumbing ac and electrical jobs at the condos and have never been happier as if I just got retired early by an app. (Please don’t show my boss this or I’ll probably lose my healthcare and salary) I haven’t gone into the office in months have been able to pay through the app ☺️

y snott

Rating: 5/5

These guys are the best. They’ve thought of every way to make a customer comfortable. Came out on time, prepared. Updated my garage system in 20 minutes, which would have taken the old fashion guys 1-1/2 hours or longer. The equipment provided is top of the line, but the price was more than reasonable, so reasonable I had to tip the professional enough to fill up with gas for two cars. These guys are top of the line! Their technology is top of the line, they do everything! If you want good old fashion customer service with 2022 technology, call these guys!!!! They do everything! Talk is cheap, action speaks, give them a call.

ThetaSigmaKos

Rating: 1/5

I cannot believe this place has any good reviews. Like others, I called an (apparently) non-existent local company and was routed here. My experience has been nothing but unprofessional the entire way through. I had a drywall appointment scheduled and no one ever showed up or even bothered to call me. For two weeks, I called the office and asked to have it rescheduled. Every time, I was told that a "manager" would call me back. No one ever called me back. The last time I called in, the "customer service associate" HUNG UP on me, and that was the last straw. I had been talked into paying for "Premium" service. When I signed up, I had to sign a form saying that I wouldn't initiate any chargebacks for fees. At the time, I wondered why they needed to say that so explicitly. Now I know. I finally spoke to someone today who agreed to refund the Premium charge and cancel my account. Never again. Do NOT book with this place. Do NOT give them any of your money.