Kuku FM: Audio Series

The app isn’t handling the “Continue Listening” feature correctly. If I pause at episode 20 and return, it resumes fine. But if I continue to episode 53 and pause, then reopen the app later, it jumps back to episode 20 instead of continuing from 53. This happens every time, making the experience frustrating. It’s a serious flaw in an audiobook app that needs fixing.

We’ve been trying to use the app on weekends to listen to stories, but we keep encountering an error message that says, “Something went wrong, please try again.” This issue has been ongoing for a while and is becoming very frustrating. Given the growth of your platform, we believe it’s time to offer better customer support options—such as a helpline—so users can quickly connect and resolve issues. Currently, the only way to contact your team is through email, and the response time has been quite slow. We’re really disappointed with the app experience so far and hope you address both the technical issue and the lack of responsive support as soon as possible.

I just don't like their connection with Google play or Google Wallet. On another app, after reading a book for a year and a half, I bought a coin package that I had just purchased 3 months before that, and then smaller ones since that. But they changed their policy, serialized their book, then started charging me for a subscription $9.99 per week! This book has been good so far, but I will not pay a single penny for any more coins. I had to get a new debit card to keep Google from using it.

The app tells a story and shared you 1 coin per minute. You get 10 free coins a day, and each episode is 8-15 min. The store is dumb because $0.99 is 20 coins, but if you buy the $20 package then you only get 160 coins instead of the 400 in ratio, plus it doesn't allow repeat purchases of the same package to get your money's worth. Update: the asked me to reach out. I did and they just reacted like "Yup, we know" and didn't offer any correction. The coin store is a scam! Don't pay past $0.99

The fact that you just let the users to listen to introductory lesson does not make sense. I would like to listen at least one portion of the actual chapter before deciding if the quality of the audio book is good. The introductory part does not add value. No body is going to become millionaire after listen to 1 min of the actual content. Make it free so that we can understand the quality. Also, I could not find a book I was looking for. Improve the search feature. Add more filters so that we can search them using author name as well. I see many books with the same name.

I love this app, it has a great content. the audio books and RJ's are great. the audio quality is awesome. it would great if the app has a feature / button to manually make the audio books to listen offline instead of detecting the internet and then asking user to listen offline. also it is useful wen we want to use the app while in travel where we lose network connectivity frequently.