App Profile: OneNeighbor

ECR 1952

Rating: 2/5

Be sure you check your yard before you let your animals out gate was left open my two pugs took off. Thank goodness for a wonderful community. Everyone got out and looked for them through messaging in Facebook. I found them both.

Hugh Jadong

Rating: 1/5

The pricing is very cheap and that’s why I used the app. I tried it for a couple of years. The quality of the jobs was usually mediocre, but I was fine with that since it was cheap. The big issue was actually getting the yard mowed. Almost always the “vendor” would postpone the job and in the ap & the reason would be equipment failure or excessive heat(sometimes when it was only 80 degrees). Then when they show up it’s usually a very rough looking character that is unloading and old lawnmower out of the trunk of a car. THEN they charge double for high grass even though the reason the grass is high is because they didn’t show up to mow it in the first place. I finally cancelled the service and paid a reliable company more to do it. I hate giving bad reviews, but I’d say stay away.

LukasXVI

Rating: 1/5

I have been using this service on an off for 3+ years. It has been underwhelming at best and neither makes finding service providers easier or less expensive. Since adding services again at a new location, which requires a new login, I have had my lawn serviced at an increasingly inconsistent rate. I have been assigned and lost providers right and left. Ultimately, my grass is not being cut at an appropriate frequency to no fault of my own. I added a weed pulling service that was scheduled and rescheduled time and time again, only to lose the vendor. I made the above correspondence to a “customer service manager” to which I was sent a copy and pasted guide to using the app. Poor execution, poor customer service. If I could 0 star this app I would.