App Profile: BN-LINK Smart

Jiji808state

Rating: 5/5

I was a little confused at first because I wasn’t sure which product to select when the screen came up asking me to do so. None of the images looked like my product so I just guessed. Once I got it working it’s pretty cool. So far so good for day 1. If I could have one wish it would be to have a widget that goes with this. Other than that, it seems like a great product.

Bazza.......

Rating: 1/5

This app appears to be a version of the TUYA app which also appears as the Smart Life App. All three apps control a wide range of smart devices and there in lies the problem. I have just added a bathroom towel warmer to my list of devices only to find it has a program bug which prevents you from controlling the towel rail temperature hotter than 104F. The towel rail has a maximum temperature of 140F. It looks like a simple programming bug where the 4 and 0 are transposed. It is the same in the TUYA and Smart Life apps. I guess I will have wait for a fix to materialise so only 1 star for control of my towel warmer. My other devices work fine so in that respect I would score the app as 4 stars because the user experience is one of difficulty setting up timed schedules especially if you want to use the Sunset and Sunrise functions. Update - 3 months after reporting the bug, the fault has not been acknowledged nor fixed making the app useless for controlling a towel warmer. One year on and the bug is still there. The app has been updated a couple of times in the meantime but the fault remains. SUPPORT IS NON-EXISTENT.

RajunCajun_48

Rating: 1/5

The app works for you turn on/off lights and set schedules. My issue is with notifications. If you turn notifications on to insure scheduled activities happen, you also open yourself up to push notifications from the company about other items they carry. This intrusiveness has insured I won’t buy any of their products in the future. Also, as of late, I have to be connected to the same network to operate my devices. If I’m not home I’ll get a notification that schedule activity failed (though the action does get completed properly anyways). I can’t make sure any lights are on/off unless I’m close enough to the items. Making smart”ish plugs vice actual smart plugs that would be able to do these types of things