App Profile: BetterVet

Fur master

Rating: 5/5

After nerves racking visits to the vet with a fearful and aggressive cat, I decided to try Better Vet. I could not even give the cat gabapentin. I was advised to keep the cat in a safe and closed room so I placed her in the bathroom just prior to the arrival. I was fearful that the cat would get out of hand and there would be another stressful situation for both cat and vet and vet assistant. However, all went smoothly! Dr Ashley and her able assistant both went into the tiny bathroom where my cat was sequestered while I awaited out in the living room expecting the worst, which never happened! They were able to calm the cat and administer the injections as well as remove a clump of matted fur, all with no feline drama! In less than 10 minutes, all left the bathroom happy, with the cat sauntering out with her tail in the air and rubbing against both the vet and the assistant! It was a bit more expensive than loading up the cat and then taking the cat out to a vey, but so very worth it!! Thank you very much Dr Ashley and your lovely assistant for making both my day and my cat’s day so stress free!!

serwa53/0

Rating: 2/5

My wonderful mobile home visit vet merged into BetterVet a year a lbs a half ago, which made me trust BetterVet. It seems like a good idea and concept: easy to schedule, subscription model, but when it comes down to it, if your beloved creature is sick, you may get random folks, from anywhere in the world, if online, and anywhere in the region, if in person, as your visiting vets and vet techs. The vets and techs have been helpful, but there’s no continuity between providers-so no history or rapport is built between the vet and animal or vet and you. The only consistency in my experience is many items being suggested for purchase that make it seem like they have a mandate to sell for kickbacks from certain brands. The vets and techs also seem they may be overworked. They always seem harried, like they’re having to operate in a system that doesn’t support them well. It’s really a bummer. I’m not even able to request the vet I used to have. The result is this very convenient thing is an alienatingly impersonal experience where quality of care compromised. I get the feeling they match techs and vets at random so the care team may be perfect strangers when they come to you, and it shows in difficult communication between them, or just in the ways they have to negotiate how to do things. I really wish this worked, but it’s just too big, it seems.

gmac___*7

Rating: 5/5

I recently had a video consult and could not have been happier. I was nervous about my dog, Halle’s, behavior very late at night but didn’t know if I needed to take her to the emergency room or not. Halle is my best friend so I only want the best for her and was ready to rush to the ER, but remembered I could consult a vet from home and get great advice. I had a video consult with a veterinarian through BetterVet. It was an easy fix for Dr. Hannah to tell me I didn’t need to worry and it gave me such peace of mind and I could sleep without stress. You never want to risk anything with your pet and BetterVet makes it so much easier to keep your pet healthy without racking up SO MUCH MONEY in ER bills!!!! Great and highly recommend