Nerlos Smart Tag & Key Finder

I received my Nerlos tracker about two months ago. It came with a dead battery so we bought four more batteries to put in and as soon as they were put in it wouldn’t even turn on it. We checked the batteries and they were dead. I have called Nerlos several times to talk to Customer Service but all I can do is leave a message. No one emailed me. No one‘s called me, no one’s text me and I was really hoping this one would work but it isn’t and no one is supporting me so I am not a very happy customer right now. Please do something if you can.

It's what I need to get my phone back and accurate location of the device.