TourGuide by Irvine Company

Took a self guided tour of Quail Hill apartments after first speaking with Lauren from the leasing office who over the phone got to know me and what I value in a community and beautifully paired me with options to visit. Her follow up was timely and she answered all my questions and was so kind. I am so impressed with the process. She explained the application and move in steps. Thank you Lauren for your tremendous customer service!

The service I received when I called was Amazing ! Alexis was very friendly and helped me with every step, she called to follow up and that was outside of what I’ve experienced with any company so Thank you for all your help! Very much appreciate Alexis! 10 stars if I could …

Functionality, convenience, user ability! I had my doubts about this app not going to lie, but man was I wrong. I’ve lived in 4 different developers communities in the past 10 years and I’ve never experienced the type of customer care as Irvine company. The app is flawless. I’ve been living in Los Olivos for two years and I’ve been thinking about changing to Promenade across the street for a while now and now that I experienced the app I can’t wait to move my family! It’s just my wife and my dogs but man we walked over and we absolutely love it. Can’t wait! Thank you!