App Profile: Yohana

Jen The dazzler

Rating: 4/5

I am only a few weeks in to this service, but I think it will be life changing! Love that someone else can do the bulk work that comes w research of vendors and things, have already had a few tasks completed. And the local knowledge is helpful! One thing to note is that if you and partner do share parenting load, this is more isolating you as the task organizer and manager and point person. As someone who works in a field where I do not have ready access to my phone during working hours (OR) this adds a small level of missed communication and collaboration. Which can in turn feel like more work even though you are handing it off. I would suggest adding ability of partner to share in that. Would like to add video in, and ability to add pics and videos to particular tasks instead of just in the chat. Maybe a way to have basic info saved like kids names & dob, insurance info etc. Otherwise we have loved the service so far!! Will see if expectation and reality meet as months go by!!

a_mom_in_the_woods

Rating: 4/5

The Yohana app needs work! It’s clunky, it’s not intuitive, it’s a headache at times that I would much rather text or call my assistant through phone messaging. Sometimes I get more stressed when my assistant starts to work on something that’s not as urgent and she’s asking me questions I don’t have the time for. There has to be some way to mark things based on urgency. Also categories! Home, Work, Personal! How about incorporating the app with your phone calendar or google calendar- whichever is being used but customer chooses which dates to share. I’m giving it 4 stars because I did find a good locksmith, a handyman, a landscaper and I was able to pull off a birthday party. My assistant does her job well and keeps me on my toes in a good way. This service is really something I have been needing to get things done in my house and beyond. The app being hard to use is a big deal though!

rohutch

Rating: 1/5

What an absolute waste of money. I gave it 3 months and it was way more work on my end than I ever imagined. Not a single person called me to get me set up or find out anything about me or my preferences. In fact I didn’t speak to a human the whole time. I complained about my first assistant who didn’t do anything except send meditation mantras. Someone did reply to my email but still I didn’t know if humans were involved. I had numerous other assistants as some would all of a sudden disappear to be replaced by someone else. I have since found out they have laid off the US based assistants and now outsource to Mexico and Philippines. It’s basically a call center now and you will likely get different people for every task. I did give them quite a few tasks to complete but really the results they gave me were basically google/TripAdvisor searches that I could have done. No thought or wow factor. One of my tasks missed the deadline I set and nothing ever happened with it. All in all a great big fail