HOBOconnect

I am having repeated failure in communication with a device that otherwise appears to be working properly. Can’t even update firmware on the device. Hoping an update is forthcoming to resolve.

Adding my voice to the chorus of annoyed users who previously used HOBOmobile — the look is worse and the functionality is terrible. It saves the graph images to “the designated location” (which I never chose and couldn’t find for a while, rather than saving to my camera roll). The images don’t have the monitor’s nicknames/ID embedded which is insanely frustrating when putting them in reports (it doesn’t help just having it in the file name). You can’t delete old data. The colors for the graph readouts are reversed from HOBOmobile (temp used to be black and humidity blue, makes sense — now temp is blue and humidity green! it makes comparing graphs from both eras confusing). I had to update my phone which made the old HOBOmobile app unable to save data readouts when you close the app, and when I asked for support, their only answer was to change to this new app. It seems strange to put money into something that feels less functional.

I STILL cannot delete old data. In their webinar last year, they said we could delete old data later in an update later last year, but STILL cannot delete old data! This is absurd. I’ve never seen an app that collects data that won’t let you delete any of that data. I read the data every few days, a months worth at 1 reading per minute. That adds up to a lot of data that I don’t need, want, or will ever use again.