App Profile: Seattle Kraken

Ryan in Seattle

Rating: 5/5

Edit: Pretty much everything listed has been fixed and the app actually stays signed in now! Buggy. Poorly thought out UX. Why does this app need to show that “Climate Change Arena” animation on every launch? Why can’t this app remember that I’ve already hit “Get Started” before? Why can’t this app remember your login creds without Face ID? You’re not my banking account. It shouldn’t require Face ID to quickly get to arena maps, especially when you’re supposed to have a mask on while at the arena, impeding Face ID from working. It’s not because it has access to your tickets, because the Ticketmaster app has no similar requirement. Even if you don’t login using an arena account it’ll still show your tickets from ticketmaster in this app! So again, why the Face ID requirement? This clearly was not well thought out. On that note, why the heck can’t I see tickets for events at Drowning Polar Bear Arena in the ticketmaster app, but I can see tickets for events that are NOT in this venue in the venue’s app? At minimum that’s information leakage that should not be shared with the venue and that app specific requirement should actually be documented SOMEWHERE on the Kraken’s website where you buy the tickets. Even for the standards of shovelware this app is pretty bad.

JimmyANeutron

Rating: 5/5

Thank you for the great looking app. May I suggest, when I went into stats, I see the stats. From there it’s a dead end. I tried clicking on the player to take me to their bio and more information and nothing. The intuitive me wants to click the players name and then see the player. You have to traverse back to the menu and go back into the roster to get there. Too many touches. Would be nice to just click the name in stats and there’s the player info. Thank you.

hotpinkey27

Rating: 1/5

I am very upset because I missed the game we had tickets for. Used to get notifications from the app on game days and I came to rely on those. I struggle with schedule managing and these notification reminders are helpful. I didn’t get a notification today about the kraken game and missed it - we were watching the game on tv and decided to check the next game we had tickets for, only to realize it was today. So bummed. We’ve been huge fans and split a half season ticket package with our friends - it was a lot of money to spend for us but we were so excited about the team. Missing the game (and a good one) because the system you rely on for a reminder really blows. My phone manages everything for me including my schedule. The main purpose I used this app was for game reminders. It would be nice if the ticket reminder notifications were fixed, and another bonus would be adding a phone calendar sync feature as an option for users.