App Profile: Sterling Federal Bank

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Rating: 5/5

This app updates more often than I change underwear. You might as well remove the “save if and password” and face recognition feature.

WWeasy

Rating: 5/5

I think this is pretty user friendly, but not as user friendly as former system. There are some things missing on this system.

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Rating: 2/5

The 2021 update is a mixed bag, trending toward worse. I do prefer the layout once I can actually log in. But I have to frequently re-enter my username and password after I’ve told it to save and enable Touch ID, I regularly get a “bad request” error when logging in, and it has yet to send the requested activity alerts as a phone notification or text message even after toggling off/on, re-entering information, and reinstalling the app multiple times. I also received no response to my email requesting customer service. Hoping for improvements very soon!