Zoom Ride

I have been waiting for an app where a female rider can request a female driver and was very excited when I saw this in Detroit. I scheduled a ride over 2 weeks out and received confirmation and driver information right away so I was impressed. I called customer service the day before my ride to make sure everything was still scheduled and they confirmed it was. The morning of my flight, I was supposed to get picked up at 6:45am. At 6:30am I received a text saying no drivers were available and my ride was canceled which left me scrambling last minute for transportation. What a horrible first experience with this service after I was so excited to use them.

Great customer service. Also, great safety features.

More safety features, you can book by the hour with unlimited stops, and you can make and order from a favorite drivers list. AND.. this is the only ride share I have found in Michigan that you can order a car with a car seat! 5 stars for making the mom life easier!