Check the acquisition promise
Read the store headline, screenshots and description. What problem is the app promising to solve?
Study the storefront ↗02 / Storefront & product
Where the click lands.
Study the product story and store experience behind the acquisition funnel.
Screenshots
03 / Market context
The business behind the app.
Keep revenue, downloads and store rankings separate from advertising performance.
How Much Does Genesys Cloud Associate Make?
Monthly Revenue
$1.0K
Annualized estimate
$12.0K
Per Download
$1.00
Platform Performance
🍎iOS
Revenue
$1.0K
Downloads
1.0K
Rating
4.4 ★(377)
Rating Distribution
4.4
★★★★☆
377 reviews
5
10%
4
2%
3
3%
2
7%
1
78%
Top Countries
🇳🇴 NO🇳🇱 NL🇲🇾 MY
Reviews (3)▼
★☆☆☆☆Field therapist7/16/2026
My thoughts
It is often that I can not use the app. I am frequently disconnected and also unable to communicate due to intermittent connectivity.
★☆☆☆☆Bike Guru1/10/2025
Nope, there’s not an app for that
I can open my phones browser, log into genesis and take calls, but if you open the app made by genesis, it can’t take inbound calls. It can take you out of the queue but there is no way to go back into the queue. I don’t need to call my colleagues, I need to be able to hear when a customer calls. Most companies use slack or teams so this communication app misses one of the main features genesis is used for, taking calls. Furthermore, when my pc has issues and I need a plane B to pickup the call, I have to open my phones browser because this app won’t do it. Bad implementation. Hey genesis, just implement the other half for crying out loud.
★★★★★NGstonegrim8/19/2021
Simple and effective
I really like this app as it is very simple and straightforward. Gives you calls…contacts….and voicemail along with a dial pad . Just what is needed!
Version History (95)▼
2026.1574.09/2/2026
2026.1551.08/17/2026
2026.1543.07/10/2026
2026.1527.06/29/2026
2026.1483.06/1/2026
2026.1456.05/4/2026
2026.1440.04/20/2026
2026.1429.04/6/2026
2026.1408.02/23/2026
2026.1384.02/2/2026
Available In (114 Countries)▼
🇺🇸 United States🇦🇺 Australia🇨🇦 Canada🇫🇷 France🇩🇪 Germany🇬🇧 United Kingdom🇮🇹 Italy🇯🇵 Japan🇰🇷 South Korea🇷🇺 Russia🇩🇿 DZ🇦🇴 AO🇦🇷 Argentina🇦🇹 Austria🇦🇿 AZ🇧🇧 BB🇧🇾 BY🇧🇪 Belgium🇧🇲 BM🇧🇷 Brazil🇧🇬 Bulgaria🇨🇱 Chile🇨🇴 Colombia🇨🇷 CR🇭🇷 Croatia🇨🇿 Czech Republic🇩🇰 Denmark🇩🇴 DO🇪🇨 EC🇪🇬 Egypt🇸🇻 SV🇫🇮 Finland🇬🇭 GH🇬🇷 Greece🇬🇹 GT🇭🇰 Hong Kong🇭🇺 Hungary🇮🇳 India🇮🇩 Indonesia🇮🇪 Ireland🇮🇱 Israel🇰🇿 KZ🇰🇪 Kenya🇰🇼 KW🇱🇧 LB🇱🇹 Lithuania🇱🇺 LU🇲🇴 MO🇲🇬 MG🇲🇾 Malaysia🇲🇽 Mexico🇳🇱 Netherlands🇳🇿 New Zealand🇳🇬 Nigeria🇳🇴 Norway🇴🇲 OM🇵🇰 Pakistan🇵🇦 PA🇵🇪 Peru🇵🇭 Philippines🇵🇱 Poland🇵🇹 Portugal🇶🇦 QA🇷🇴 Romania🇸🇦 Saudi Arabia🇸🇬 Singapore🇸🇰 Slovakia🇸🇮 Slovenia🇿🇦 South Africa🇪🇸 Spain🇱🇰 LK🇸🇪 Sweden🇨🇭 Switzerland🇹🇼 Taiwan🇹🇭 Thailand🇹🇳 TN🇹🇷 Turkey🇺🇦 Ukraine🇦🇪 UAE🇺🇾 UY🇺🇿 UZ🇻🇪 VE🇻🇳 Vietnam🇧🇴 BO🇰🇭 KH🇪🇪 Estonia🇱🇻 Latvia🇳🇮 NI🇵🇾 PY🇦🇫 AF🇬🇪 GE🇮🇶 IQ🇱🇾 LY🇲🇦 MA🇲🇿 MZ🇲🇲 MM🇾🇪 YE🇧🇭 BH🇨🇾 CY🇲🇹 MT🇷🇸 RS🇧🇯 BJ🇧🇫 BF🇨🇲 CM🇨🇬 CG🇨🇮 CI🇯🇴 JO🇱🇦 LA🇲🇱 ML🇸🇳 SN🇹🇿 TZ🇺🇬 UG🇿🇲 ZM🇿🇼 ZW
Supported Languages (23)▼
ArabicCzechDanishDutchEnglishFinnishFrenchGermanHebrewHIItalianJapaneseKoreanNorwegianPolishPortugueseRussianChineseSpanishSwedishThaiTurkishUkrainian
App Details▼
Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access...
Publisher
Genesys Telecommunications Labs, Inc
US
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