Thrifty White

Let me start by saying I never leave reviews, not even for really bad apps. So, me leaving something says this is stupidly bad. The old version of the app was pretty janky, and looked like something a college student would turn in for a project, but it was FUNCTIONAL. I was able to log in, easily order my refills, and be on my way. With this last update, logging is impossible, and refilling by RX? I do it and have no idea if it goes through until I go to the pharmacy three days later. Developers should roll it back to the functional version while they fix the new, “pretty” version. Usability trumps fancy graphics any day.

I really regret transferring all of my meds here just because of this app. If it wasn’t for this app I would have no issues with thrifty white. I prefer them over any of the other places in town. Please come up with a functional app where it’s user friendly and has the capacity to see what meds I have and when they can be refilled. I’m close to going back to the competition in all honesty just because of this app.

I wasn’t super happy with Walgreens so I transferred my prescriptions. The people at Thrifty White are great but not having a functional app in 2022 is ridiculous. I was able to create an account but I have never once been able to log in - I just get a fail. I’ve been trying for over a month. I wish I had read the reviews before switching to this pharmacy. Being able to manage my medications from my phone should be standard by now. Edit: I can’t even refill prescriptions with it. The feature is there, but when I tried I got an error the Rx didn’t exist. The automated phone system found it, but there also isn’t a notification system that it’s ready to pick up. Unless it isn’t 4 days later. Thrifty White is big enough to invest in a functional app.