App Profile: IDB Mobile Banking

Our bank’s mobile application aims to provide a seamless digital banking experience to our customers. The initial phase of the application includes the following key features and services:
1. Balances Inquiry: View real-time account balances across all accounts.
2. Transactions History: Access detailed transaction history for all linked accounts.
3. Account Statement: Generate and download account statements for a selected period.
4. Cheque Book Services:
• Request a new cheque book.
• Follow up on existing cheque book requests.
• Cancel pending cheque book requests.
5. Currency Services:
• View up-to-date currency exchange rates.
• Use the exchange rate calculator to estimate conversions.
• Access saving account interest rates.
6. Location-Based Services:
• Locate nearby ATMs and branches based on the user’s current location.
7. Customer Profile Management: View and update customer profile details.
8. Loan Inquiry: Check loan details, including balances and repayment schedules.
9. Postdated Cheques Inquiry: View details of all postdated cheques issued or received.
10. Frequently Asked Questions (FAQ): Access a comprehensive FAQ section to resolve common queries.
11. Contact Bank Information: Quick access to the bank’s contact details for support.
12. Set Account Nickname: Personalize accounts by setting nicknames for easy reference.
13. Transfers:
• Transfer funds between the user’s accounts in EGP.
• View a history of transfers between accounts.
• Access a list of standing instructions for recurring transactions.

This phase focuses on delivering essential banking services while ensuring a user-friendly interface, robust security, and accessibility for our customers.