App Profile: Trienekens Customer Care

Staying true to our commitment in providing quality products and services to our customers, the Trienekens Customer Care mobile app aims to reach out and address all your waste management needs and queries.

Trienekens Customer Care mobile app is a platform that enables communities within the jurisdiction of Dewan Bandaraya Kuching Utara (DBKU), Majlis Bandaraya Kuching Selatan (MBKS), Majlis Perbandaran Padawan (MPP) and certain parts of Majlis Daerah Serian (MDS) to share their feedback and queries relating to our services with ease.

Trienekens Customer Care features:
• Application for new bins
• Reporting damaged or lost bins
• Lodging a complaint
• Customer satisfaction survey
• RoRo container services for bulky waste
• Payment portal for waste management services
• Green Living
• General enquiry

Scheduled waste generators in the states of Sarawak, Sabah and the Federal Territory of Labuan are able to make use the following Trienekens Customer Care features:
• Lodging a complaint
• Customer satisfaction survey
• General enquiry