App Profile: PikeRide Electric Bike Share

Cycling Karole

Rating: 5/5

Pike ride is so much fun and so easy! My son in law insists we do a pike ride tour every time he visits. It’s a super easy and convenient way to get around and experience the city in a different way. We’ve found so many cool new restaurants and brew pubs just off the cycling trails

Gilbreth Family

Rating: 1/5

I’m an annual member, and like to ride on the weekends. The app constantly crashes, and reopening the app doesn’t fix it. I’ve reached out to support and they suggested that I close the app while I ride. I’ve tried that, and it doesn’t help. I’ve even tried shutting down my phone while I ride, and that seemed to make it worse. Sometimes restarting my phone works, but more often it does not. EVERY DAY I RIDE I’m forced to uninstall/reinstall the app, which not only costs me minutes on my ride, but also costs me the cellular data to do so. It’s not like I have an old or out-of-date device…I have a fully updated iPhone 11. I want so badly to love PikeRide, but it’s getting to the point where I’m hesitant to use it, and I definitely do not recommend it in its current state. Please fix the app!!!

Jayvaun

Rating: 1/5

Be careful with this app! I only rode the bike for less than an hour and when I went to end the trip I locked the bike and pressed end trip but it continued to give me an error message, I even restarted the phone so it was certainly the app. About a week later the app charged me $21 for a ride that wasn’t even 30 minutes and I tried to get in contact with customer service but they won’t do anything about it. The bike was fine but I won’t be using this app again, $21 for a less than 30 minutes ride is absolutely ridiculous.