TotilPay Go

This company seems to be difficult to reach as after a week still haven’t heard anything from them for my business. It is a bummer that’s for sure but unfortunately nothing I can do when they cannot get in contact with customers in an appropriate timeframe. Cannot use the app without having an account. Cannot get an account without a response from reps.

Don’t consider using this app to process EBT payments unless you want to spend insane amounts of hours troubleshooting system and equipment failures. The depth of their support knowledge is practically useless, super slow and the equipment you need to use is horrible. We use this system once a week for about five hours, and our downtime is unacceptable because we consistently have problems with it working properly. We have to troubleshoot the app and equipment every week. Now we are being told that we need a new card reader after less than six months of use. Pure garbage. There has to be a better way because this isn’t it.

Thanks for resetting the compatibility to work with older devices! Saved our market $$$