HelloWords: Vocabulary Builder

I didn’t know how to get answers other than to leave a review. So I downloaded the hello Talk app first and accidentally purchased the hello words plus subscription for 1 year; which I know you can’t refund or switch them so I’ve been trying to figure out how to use the subscription that I paid for. But when I downloaded hello words, it prompts me to pay for the subscription I already paid for. So basically I paid for something I’m not even able to use. So if you can fix this issue and tell me how to use what I paid for, I can and will definitely leave a real review about the app, if you can tell me how I can use it.

I've tried a few vocab apps and this one definitely has the most variety of ways it makes you practice the words. Multiple choice, matching, spelling given all the correct characters in a scrambled order, drag and select the right characters kinda like how you might unlock your phone, and probably something I'm forgetting. My only gripe is that the amount of time before the app prompts you with the correct answer or character is way too short. I'm seeing the word for the first time, give me more than 2 seconds to try and recognize it.

It’s fast, it’s quick, and it’s fun. Especially because I don’t like doing things that have no color or hands on activity—including pictures and games makes me more interested in learning French.