App Profile: Whatnot: Shop, Sell, Connect

brando becerro

Rating: 5/5

I found this app to be a fun place to buy coins. It does have some glitches once in a while but not often. Seems like banks don’t like transactions for each time you win a bid in a show. Wish it was set up to where it took the money out all at once at the end of the show. But I do see why they do that for each transaction. It’s so they make sure you have the money in there for each time you win so the seller isn’t left hanging trying to repost the item or wait on you to have all the money in the account. My bank limits me to 40 transactions a day so i have to switch to a different card once in a while. You need to be extremely cautious on what you bid and what the rules are for each show. Sit back and watch for a little bit before you swipe to bid. There’s usually Notes at the top that explain the auction. Money can go fast if you are not careful so don’t let emotions take over. I’ve ran into some sellers on here that are awesome and go above and beyond for customers and there are also sellers that sell absolute junk or deceptive and it’s not worth bidding on. Think of Whatnot as a bunch of booths and you are walking around to get a feel for what you like at first, you don’t have to bid on everything you see on there. Find a good group of sellers and buyers and stick to them. There are good people in the whatnot community you just have to find them.

Penelope Karen

Rating: 5/5

Dishonest and manipulative- she doesn’t think we can see her when she ignores our comments. Hear her huddle with her friend. See her facial expressions. Obviously has had issues with other sellers because a troll in the group was calling her out. She had no reason to be rude to me. I bought on her last show. I agreed with the troll that she DOES show things like she is going to run them. Half she asks the family if they want after about to run. My agreement was supposedly bashing . She messaged me and repeatedly asked if I would like to cancel my order. Then when I got my order 2 of the times had number dots on them which I did purchase and I got a white shirt with no number dot that I didn’t purchase instead of a jacket that was the most expensive thing I bought. So they purposely switched it out. No apology when I sent the message, just told me to contact whatnot for a refund. Full intent was obvious. This seller is malicious for absolutely no reason at all. I’m sorry to her sweet friend who did apologize and said she was going to run the pants. But still never happened. Insanely…. They had much better more expensive items they were running. Knowing I wanted them they didn’t.

Khyns

Rating: 4/5

Both me and my girlfriend ordered 7 cards in total, 5 on my side and 2 on hers adding up to around $25 with all purchases being made on the same card. When the tracking information updated to delivered and the cards weren’t here, my girlfriend contacted the seller. They said to wait another 2 days for the cards. 2 days passed, the cards never came. We waited at least a week and half to contact Whatnot support just incase the cards arrived. Upon contacting Whatnot support, my girlfriend was told that her money would be refunded. The money that was said to be refunded never was. Hours after she contacted support, so did I. I was told “…if an item is indicated as delivered but you have not received it, it is necessary to contact support within 14 days.” I understand that is their policy, but why was I told I was beyond their refund timeframe, but my girlfriend was in the process of getting one? The wildest thing about this situation is that after the live ended, we decided to order a couple more from other sellers. Those other sellers got our cards here on the same day and the day after the original sellers cards were supposed to. I can’t tell y’all what to do, but i can encourage you not to use this app with sellers and a support system like this. I know not many people look at the reviews of an app, but I hope this one reaches the top for at least a couple of people to see.