App Profile: Full Slate

LecFam

Rating: 1/5

Gosh! This is really awful. I have been with Fullslate for years and loved the app. Fast, easy, user friendly. This new app is awful. Can’t see your open slots, too much redundant information to fill in to schedule an appt, can only view a week at a glance, and worst of all, it won’t even list all of my services, ironically is only listing the one I use the least. I have been going back and forth with tech support for weeks now with no improvements. I am 100% frustrated and have to borrow a laptop to schedule my clients because I didn’t keep the old app version. BIG MISTAKE! When I asked tech support to send me the link to the old app version, I never heard back. I have zero time to be hanging on the line with tech support to resolve issues that shouldn’t even be issues. JUST GIVE ME THE OLD APP BACK! All of this testing should have been done LONG before releasing the new app to your customers!

chasing hula

Rating: 1/5

I agree with LecFam. Redundant, difficult to see open appointments. I am the only user on my phone yet I have to always tell it which provider to schedule. I cannot scroll through the days. I have to pick each one to look at it separately. To set a time, you have to pick the exact minute you’re going to start and end by scrolling through every single minute like setting an alarm. It does not set the amount of time assigned to a particular service that I’ve preset as it does on a computer or the website. I see my 60 day “trial” has ended though I’ve used and paid for the Full Slate program online for years. Thank goodness it’s over, whatever that means.

twinmomworkout

Rating: 1/5

If you have the old version of the Full Slate app then DO NOT get rid of it and download this new one. It’s truly terrible. There is no obvious way to see what slots are available as in the old version. Which means it’s basically useless for scheduling clients when I am away from a computer. That is the main thing I use the app for. Also, none of my services are available to pick when you click on add appointment. I am a massage therapist and when I type ‘massage’ in the search field for services absolutely nothing comes up. Unbelievable!