Startup Show

So I was a loyal customer for 5 years and recently I wasn’t able to download the newest version of the app so I reached out to customer service so they could email me about my subscription expiring so I could get my password because I planned on deleting the app and installing it again. Instead I got a email showing me how to retrieve my email but I misunderstood the email so I sent another one explaining that I just needed a expiration email and the reply I got was “I told you how to get your password, read it completely”. So I replied basically saying as a “professional” you shouldn’t speak to your customers that way and that was rude. Then they replied saying that it’s 810 or something like that and if by 10pm I don’t email them back saying I won’t email them like that ever again they will temporarily or permanently ban me from the services. Long story short I said that I won’t let whoever I emailed or anyone from their staff be rude to me so in the end I was permanently banned. As if it hurt me that I was banned from an app with a 3.3 review rating and an app that constantly buffers or stops in the middle of watching something. I haven’t gone through the other reviews whoever from this apps management team that will read this email explain to your staff how to talk to customers because I’m not gonna be nice when I feel disrespected and I have the entire email thread in case you were told the exchange went differently. Potential customers look elsewhere if you want to be respected. The audacity as if yall have a 5 star review rating.

If you don’t want to pay for a million subscriptions, this app is perfect! But god the glitches. If you have an episode of movie downloaded, you can’t cast it unless you delete the download. It’ll randomly stop casting to TV’s and you have to restart your if you want it to work. Sometimes downloads won’t play even if you’ve disconnected from the WiFi, sometimes it won’t stream something whether you are or aren’t on WiFi and even if you’ve changed the settings to allow data streaming. Also no tech support contact anywhere. If they could iron out these issues this app would be 5/5. (On a side note, if any devs see this: Season 3 of Sherlock does not have the correct episodes. The three episodes in S3 are the behind the scenes bonus features of each episode, not the actual episodes. Also the 3rd season of X-Men the animated series has mislabeled and missing episodes.)

This app has every channel known to man. Though the app experience has gotten better over time, there’s one thing missing: you can’t watch anything without the constant buffering. The app has become untenable and we will not be continuing service after this period is over. If you try this app, pay month-to-month and test it out. Don’t buy the full year. UPDATE: Apr 23, 2023 Well hot dang!!! It’s working. I downloaded a VPN, used a server from overseas (pick a server and bam 💥. Their website says that US service providers block their servers so I tested it out using a VPN. I’m happy. I’m actually using the service while using data. I’m using VPN-Unlimited. It’s a green app with a key in the logo. I used the UK server. I’m sure any VPN should work but I used this one after some research. Wow!!! Finally. The app is working. I don’t know how many devices this VPN will work with as I just discovered that it actually works. Only giving 4 stars though because no picture-in-picture.