App Profile: Hawaii Community FCU Mobile

Thesarahb

Rating: 2/5

This app is completely subpar. You can’t even deposit a mobile check! It’s 2024, this should be a very basic feature of any bank app. I have to drive to the bank and go to deposit every single check, I have a business, so this is extremely inconvenient. I think I will actually change Banks because of this, super inconvenient. Please fix ASAP!

Go brainwaves

Rating: 1/5

Why do they update and screw up our apps? I had to go through safari today to pay my bills. This update, done four days ago, does not allow bill payments to complete — you can enter an amount and date but that is the end of it. I had to get phone support and they didn’t mention the update, they did walk me thru the bill payment on safari but that is not and was not the problem. My app is already updated but this update has a problem so why are we wasting time? Why doesn’t the bank send a message telling us they just put out an update? No wonder they have high call volume. I would switch banks but I prefer a credit union.

Tikiipo

Rating: 2/5

I like my accounts stacked so I can glance at them and know exactly what account is what. Had them that way for years. For some reason now they keep moving up or down with no way to edit them and get them back in line. I don’t know what you guys did in the last update but it’s screwed up your app big time