Gina's Platform

This app has so many issues. This is NOT good for barbers who take a lot of DAY OF appointments. It’s slow, it crashes ALOT, the SMS text reminding feature fails, whenever a client cancels and requests a new date it does not alert you of the newly requested date just the cancellation. The chip reader they offer stopped working 3 months into my usage and it has taken their S3 development team MORE than 3+ months to come out with an app update to fix this. Being told “QR/text” payments are the new way. Customer service is only done by email which is extremely frustrating. Overall, for the small business owner reading this just seek another system that will hit all the marks because this one won’t.

This app looks like its perfect for any beauty type salon. There are some bugs that need to be worked out. I need an easy way to turn off the feature of charging the credit card processing fee to the client. I haven’t been able to do that so I book clients through this app but check them out somewhere else. This makes my prices appear off and random since the fee is added to the online price.

It’s honestly the best app for professionals. Finally, an app with the right layout and theme. I also got a card reader for free with it. The money always ends up in my bank account quickly. It is the easiest and most user friendly for booking appointments. My clients like it too. All in all I would recommend this app to anyone looking to manage their business.