ACR OLAS: Marine Alert System

What a waste of Time and Money, first the wire diagram does not match Mercury as I have two purple wires at the cut off switch. The app picture shows that you should see a float-on if the tag is set for “Cut-Off and Alert” I can only get a picture of the wrest tag. The engine will not shut off and I have tried exchanging the wires. Other options appear on the app such smart key, disable cut-off, enable smart lock and others with no explanation of how to use these or what they do in any of the directions. I have called and spoke with I believe Filex he was nice enough but had no idea what I was talking about said he would have his supervisor Chris get in touch with me but never did . I have now sent an email but I don’t expect much. Save your money and time look elsewhere! This is supposed to be a safety item and I believe is Junk!

I recently received my tag and downloaded the app. I tried the tag and it works but there is no way In the app to change the setting to solo or put in automatic call number without using the vessel information page which you can’t use if you don’t have an MMSI number. And if you click the app help link it just takes you to the ACR page which doesn’t give any direction on how to use the app So this is basically useless to me Update 8-13-2020 Playing around with the app on my iPad instead of the iPhone, I found that when you hit the menu selection button in the left upper corner, a drop down box appears in gray and you can select items such as solo mode and vessel. However, on the iPhone , there is a glitch and this area is blacked out and you can’t see the wording which is in black. If you hit different spots you can get lucky and hit the menu option you were searching for. This is only on the phone, the iPad works fine. On a side note, I emailed the company and no one responded. I love ACR products and have several but the app and response isn’t great

I bought 4 of the wrist units to go along with this app and the system does not function reliably. The wrist unit gets about about 100 feet away from the phone or iPad before the alarm sounds and when it does it randomly switches between MOB and paused. It does not allow you to track back to the last location. This is a complete piece of crap and when I called the company they got back to me and verified the issue. No fix yet. Wasted several hundred bucks on these wrist units. Don’t waste your money.... actually a pretty dangerous situation as you are expecting to be able to track back to last location. Somebody is going to die because this did not work.